LAFONN ONE YEAR WARRANTY AND LIMITED LIFETIME WARRANTY

Lafonn jewelry is expertly crafted using the highest quality materials. We are committed to ensuring the quality of your purchase. We offer an All-Inclusive One Year Warranty and a Limited Lifetime Warranty for all Lafonn jewelry.

REGISTERING YOUR LAFONN JEWELERY

  • If your Lafonn jewelry was purchased from Lafonn.com, your purchase is already registered.
  • If your Lafonn jewelry was purchased from a Lafonn Authorized retailer, register your purchase on www.lafonn.com

ONE YEAR WARRANTY

  • Damages resulting from normal wear and tear, within 12 months from date of receipt will be included.
  • Damages resulting from abuse, customer inflicted damages or theft will NOT be included.

LIMITED LIFETIME WARRANTY

  • Our exclusive Lassaire simulated diamonds are warrantied to ensure a lifetime of clarity, brilliance, and color and guaranteed against breakage.
  • Issues with mounting, tarnishing of plating, breakage of chains caused by normal wear and tear will NOT be included.
  • Damages resulting from abuse, customer inflicted damages or theft will NOT be included.

CLAIMING YOUR WARRANTY

  1. Make sure your Lafonn jewelry is registered with Lafonn. See REGISTERING YOUR LAFONN JEWELRY above.
  2. Email customerservice@lafonn.com with the following information:
    1. Description of the damage
    2. Original Order Number www.lafonn.com.
    3. Registration Number of the Lafonn jewelry.
    4. A proof of purchase.
  3. Lafonn will reply to your email with:
    1. A Return Authorization (RA) number
    2. A pre-printed address label for your return
  4. Send the returned piece to Lafonn.
    1. Include a check made out to Lafonn in the amount of $15.00 to cover shipping and handling.
    2. Make sure the Return Authorization number is written on the return label of the package. Without an RA number, the package will be refused.
  5. Once we have evaluated your return, we will repair or replace your item and return it to you within sixty (60) days.