LAFONN ONE YEAR WARRANTY AND LIMITED LIFETIME WARRANTY
Lafonn jewelry is expertly crafted using the highest quality materials. We are committed to ensuring the quality of your purchase. We offer an Exclusive One Year Warranty and a Limited Lifetime Warranty for all Lafonn jewelry.
REGISTERING YOUR LAFONN JEWELERY
- If your purchase was made on Lafonn.com your item is automatically registered.
If your Lafonn jewelry was purchased from a Lafonn Authorized retailer*, please create an account on www.lafonn.com. Navigate to Product Registration, and fill out the Register New Product form in your Lafonn account. Once completed, your Lafonn jewelry will be successfully registered. You will receive exciting news about our future promotions and enjoy our Exclusive One Year Warranty as well as a Limited Lifetime Warranty for all Lafonn jewelry.
*Excluding off-price retailer
ONE YEAR WARRANTY
- We offer a one-year warranty for any manufacturer defects within 12 month from date of receipt.
- Damages resulting from normal wear and tear, abuse, loss, or stolen, will NOT be included.
LIMITED LIFETIME WARRANTY
- Our exclusive Lassaire simulated diamonds are warrantied to ensure a lifetime of the stone quality, which includes clarity, brilliance, color and guaranteed against breakage.
- Issues with missing stones, mounting, tarnishing of plating, breakage of chains, links, post, clasps, or backings caused by normal wear and tear will NOT be included.
- Damages resulting from normal wear and tear, abuse, loss or stolen, will NOT be included.
CLAIMING YOUR WARRANTY
- Make sure your Lafonn jewelry is registered with Lafonn. See REGISTERING YOUR LAFONN JEWELRY above.
- Go to Product Registration, Registered Product List and on "Start a Claim".
- Once claim is submitted you will receve a notification email including your RC number.
- Lafonn will contact you and provide a Return Authorization (RA) number along with instructions.
Follow the instructions on the email and send the returned piece to Lafonn.
a. Include a check made out to Lafonn in the amount of $20.00 to cover processing.
b. Make sure the Return Authorization number is writen on the return label of the package. Without an RA number, the package will be refused.
- Once we have evaluated your return, we'll repair or replace your item and return it to you within 7 business days.